Testing Company Comparison Guidelines

If you're in the process of designing and developing a consumer product we think Insight Labs offers the best value for your product testing needs. But feel free to do your own research and see how we stand up to the competition. Use this form to help keep track of the information you uncover, and then give us a call at 516.355.9900 to get started.

Communication

  • Does the company offer you a dedicated account manager?
  • Are reports easy to read and written in plain English?
  • Is a sample report available to review?
  • Do they offer an early product review before samples are created?
  • Do they offer interim reports before testing is finalized?
  • Do they offer recommendations to solve problems or potential issues?
  • Is there a free consultation available before committing or requesting a quote?

Expertise

  • How many years of experience does the company have in safety testing?
  • Can the company provide referrals and references?
  • Does the company have experience with specific standards and requirements, for example:
    • CFR's
    • International Standards
    • ASTM
    • State-specific standards like prop65

Process

  • Does the company provide a distinct methodology and clear process?
  • Does the company offer ongoing reports and communication?
  • Is the process designed to be efficient and unique for consumer products?
  • Is there a clear timeline in place for the project?